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Textile Retail
Patel Textile Mart
Catalogue website + WhatsApp bot — enquiries doubled in 2 months.
Client
Patel Textile Mart
Surat, Gujarat
Duration
6 weeks
Services
Catalogue Website, WhatsApp Automation, Lead Capture
The challenge
A 30-year-old textile retailer was losing wholesale enquiries because buyers had no way to browse the catalogue outside shop hours.
What we built
- Mobile-first catalogue website with 400+ SKUs organised by fabric and season
- WhatsApp bot for instant price quotes and sample requests
- Lead routing to the right salesperson based on product category
Results
- Enquiries doubled within 2 months of launch
- After-hours leads went from 0 to ~40% of total enquiries
- Sales team saves ~10 hours/week on repetitive WhatsApp replies