WhatsApp Automation Using the Official WhatsApp Business API
AutoSynk sets up automated WhatsApp workflows using the Official WhatsApp Business API — so your business can auto-reply to customer queries, send order/delivery updates, and follow up on abandoned carts, all without anyone manually typing messages. Built for Indian retailers, exporters and service businesses already used to running their business over WhatsApp.
- Official Meta API setup
- Auto-reply chatbot flows
- Order & delivery updates
- Shopify + CRM integration
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23 hours saved every week
Average for AutoSynk WhatsApp automation clients
Who this is for
Built for businesses already living on WhatsApp
Retailers
Handling repetitive customer questions about stock, price, size and delivery status all day on WhatsApp.
Exporters
Sending order confirmations, shipping updates and payment reminders to buyers across time zones.
Service Businesses
Following up on leads, booking appointments and sharing quotes without letting conversations go cold.
What's included
Everything you need to run WhatsApp at scale
Official WhatsApp Business API setup
We handle the Meta business verification and green tick verification path for you.
Auto-reply chatbot flows
Smart flows that answer FAQs, check stock, capture leads and route complex queries to humans.
Order & delivery notifications
Automated confirmations, shipping updates, delivery reminders and payment requests.
Abandoned cart & lead follow-ups
Timed follow-up messages that recover lost sales and re-engage cold leads.
Integration with your CRM/Shopify store
Two-way sync with Shopify, WooCommerce, Zoho, Salesforce, HubSpot and custom systems.
Surat-based support, India-wide
Local team in Surat with remote support across Gujarat and the rest of India.
Example flow
See how a real customer conversation gets automated
Customer messages
"Do you have the blue cotton shirt in size M?"
Bot checks stock
Connected to your inventory in real time.
Instant reply
"Yes, size M is available. Want me to reserve it?"
If unavailable
"Sorry, out of stock. Notify you when back?"
Capture lead
Customer taps yes → details saved in CRM.
Our process
From first call to live automation
Discovery call
We map your current WhatsApp pain points and goals.
API application
We submit your Meta business verification and API request.
Flow design
We design chatbot flows, templates and integrations.
Testing
We run end-to-end tests with real users and fix edge cases.
Go live
Automation goes live with monitoring and ongoing support.
23 hours saved every week
One of our Surat retail clients was spending most of their day replying to the same WhatsApp questions. After automation, their team reclaimed over 23 hours every week — and converted more enquiries while they slept.
FAQ
Frequently asked questions
What is the WhatsApp Business API and how is it different from the regular WhatsApp Business app?
The WhatsApp Business API is the official Meta platform for medium and large businesses. Unlike the free WhatsApp Business app, it lets you send automated, templated and bulk messages at scale, integrate with CRMs and Shopify, and apply for the green tick verified badge.
How long does WhatsApp Business API verification take?
API access is usually approved within 1–3 business days once the correct business documents are submitted. Green tick verification is a separate review and can take 2–4 weeks after API access is live.
Can WhatsApp automation send order and delivery updates automatically?
Yes. We connect your Shopify store, billing software or CRM so order confirmations, shipping updates, delivery reminders and payment reminders are sent automatically via WhatsApp.
Does it work with my existing Shopify store or CRM?
Absolutely. We integrate with Shopify, WooCommerce, Zoho, Salesforce, HubSpot, custom CRMs and most platforms that expose webhooks or APIs.
Is there a message cost per conversation?
Yes. Meta charges a per-conversation fee based on the user's country and whether the conversation is user-initiated or business-initiated. India rates are among the lowest globally; we help you choose the most cost-effective messaging model.
Do I need the green tick verified badge to use this?
No. You can use the WhatsApp Business API and automation without the green tick. The badge adds extra trust and is recommended for established brands, but it is optional.
Have more questions? We're on WhatsApp.
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