Client
Krisha Exports
Ahmedabad, Gujarat
Duration
8 weeks
Services
AI Chatbot, Multilingual Support, CRM Integration
The challenge
International and domestic buyers were asking the same product questions repeatedly, in three languages, across email and WhatsApp.
What we built
- AI agent trained on product specs, MOQs and shipping terms
- Native support for English, Hindi and Gujarati on a single number
- Hot leads auto-pushed to the CRM with full conversation history
Results
- Average first-response time dropped from 4 hours to under 1 minute
- Sales team only handles qualified leads — output up ~35%
- Support load on the founder reduced by ~70%